Revenue Director team.blue NL
The Revenue Director has a position in management team of team.blue NL.
He/She assumes overall responsibility for the Commercial aspects of the business, that is, the functions that serve our customers and drive our revenue and taking primary ownership for the delivery of total gross margin.
Working closely with our Unit managers, data-analysts, Finance and Managing Director, the Revenue Director manages Sales, Marketing and Customer Care environments, ensuring that the business objectives are met (ROI, performance, turnover, profit, efficiency etc.) for the Domain and Hosting brands in the Netherlands.
Forecasting, planning and setting budgets for all commercial activities within the business in line with budgets.
Setting business objectives and creating, implementing and analysing success of strategies.
Keeping fully abreast of market conditions and analysing needs for change.
Analysing the competition and implementing strategies to ensure team.blue brands have a (continuous) competitive edge.
Identifying areas of improvement and best practice and implementing change where necessary. Design and implementation of processes and procedures in line with ‘best practice’ objectives, to ensure maximum efficiency.
Facilitate an approach of continuous improvement.
Conduct regular analysis of customer base to identify trends and measure growth. Identifying emerging customer needs and bringing them to product development working closely with the Unit managers and CTO.
Operate as a key stakeholder in planning business technical resource to ensure that an appropriate allocation of development and system administration resource deployment is to initiatives that will deliver measurable commercial impact.
Provide commercial leadership on any M&A activities to ensure that appropriate value creation plans are realised operationally, and that full integration is executed with existing business resource.
Leading the business in a way that puts customer satisfaction and the customer journey at the heart of everything we do, ensuring that we are completely customer centric.
Working with Unit managers and Marketing to define individual and regional brand strategies and, on an annual basis, set and control budgets.
Ensuring a close link between the Marketing Communications & Brand and UX Design to create a seamless link and ensure that marketing objectives are met through effective and homogenous communication.
Setting objectives in conjunction with our support teams (QSA even), developing strategies to achieve maximum output whilst also ensuring the highest possible level of customer service and ensuring our ‘Customer Delight’ standards are met.
Ensuring that business strategies to increase turnover do not conflict with the ability to serve our customers well. Analysing customer feedback and trends through data tracking and manipulation to identify areas of product and service improvement.
Required skills and experience:
8+ years’ experience in the technology related industry with relevant domain and hosting industry experience and knowledge
Degree in Business or Science; MBA an asset; Previous line management experience preferred
Commercial acumen to be able to negotiate complex projects and close international transactions.
In depth senior management experience with strong inspirational leadership skills
Experience managing large teams within the Sales, Marketing and Customer Service function
Ability to meet challenging targets within tight deadlines.
Highly competent influencer up to and including board level
Excellent ability to organise, synthesise and present information to senior leadership and key stakeholders in product, marketing, finance and sales teams
Significant experience with all digital marketing means
Deep understanding of subscription-based business model
Strategic yet hands-on approach
Experience working within a fast-paced, dynamic SME environment with relevant domain and hosting industry experience and knowledge
Understanding of strategy development and reporting
Effective cost centre management and budgetary control
Let op: om te werken bij TransIP is een Verklaring Omtrent het Gedrag (VOG) vereist.
Voor deze vacature wordt externe acquisitie niet op prijs gesteld.